Privacy Policy

At Modoe Space, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website (the "Site").

Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

A. Information You Provide (Order Information) When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

  • Identity Data: Name, username.

  • Contact Data: Billing address, shipping address, email address, and phone number.

  • Payment Data: Payment confirmation details (Note: Modoe Space does not store your full credit card numbers. All payment transactions are processed through secure third-party payment gateways like Shopify Payments or PayPal).

B. Automated Information (Device Information) When you browse our Site, we verify certain information automatically via cookies, log files, and web beacons, including:

  • Your IP address and time zone.

  • Device type, browser version, and operating system.

  • Pages you view, search terms, and how you interact with the Site.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your data to:

  • Fulfill Orders: Process payments, arrange for shipping, and provide you with invoices and/or order confirmations.

  • Communicate: Screen our orders for potential risk or fraud, and communicate with you about your order status.

  • Marketing (with your consent): Provide you with information or advertising relating to our products or services (e.g., email newsletters).

  • Improvement: Optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

Sharing Your Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Logistics Partners: We share your shipping address and phone number with our fulfillment centers and shipping carriers to deliver your order.

  • Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Advertising & Marketing Partners

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners.

Our main advertising partners include:

You can opt out of targeted advertising by using the links above or by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Cookies

We use cookies to optimize your experience on our Site and to analyze our services.

  • Necessary Cookies: Essential for the website to function (e.g., adding items to the cart).

  • Analytics Cookies: Help us understand how visitors use the site.

  • Marketing Cookies: Track your online activity to help advertisers deliver more relevant ads.

For a detailed list of cookies used by our platform, please visit: https://www.shopify.com/legal/cookies

Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information, or as required by tax and accounting laws.

Your Rights

California Residents (CCPA/CalOPPA) If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the 'Right to Know'), to ask that your Personal Information be corrected, updated, or erased.

  • Do Not Track: Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

European Residents (GDPR) If you are a resident of the European Economic Area (EEA), you have the right to access, correct, or delete your personal information. Your information will be transferred outside of Europe for storage and processing, including to Canada and the United States.

 

To exercise any of these rights, please contact us at service@modoespace.com.

 

Children’s Privacy (COPPA)

The Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Security

We take reasonable precautions and follow industry best practices (such as SSL encryption) to make sure your data is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. However, no method of transmission over the Internet or electronic storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at service@modoespace.com